david jonesinAgile InsiderThe best gamified onboarding I’ve seen in a fintech productPosted In: gamification, Onboarding, Product Manager, product-led growth2 min read·Dec 18, 2020----
david jonesinAgile InsiderCustomer-driven product managementLast week I recorded a session to explore the Productboard platform. Readers of this blog know that a Pointzi we are all about:2 min read·Nov 10, 2020----
david jonesinAgile InsiderDon’t build shiny objectsShiny objects are the features you release that arn’t supported by evidence the customer needs them.3 min read·Oct 2, 2020----
david jonesRemote working Product TeamsI’m sitting in an airport departure lounge to head home — SaaStr 2020 was cancelled on strong recommendation of Santa Clara county. Others…2 min read·Mar 11, 2020----
david jonesProduct-Led Growth to drive down your CAC“Product-Led Growth is about helping your customers experience the ongoing value your product provides…” — Nir Eyal, Author of “Hooked”…7 min read·Feb 13, 2020----
david jonesHow AirBnB does great guest OnboardingIn this 8min teardown Mellonie Francis of rareiio.com Digital Agency joined me to dig into AirBnB’s first-time-user-experience (FTUX) —…2 min read·Feb 7, 2020----
david jonesinUX CollectiveOnboarding $234.1M style: Monday’s activation flowApps in huge competitive markets need killer onboarding and activation. See how Monday does it.4 min read·Nov 20, 2019----
david jonesinAgile InsiderWhy Customer Support is a Product Managers Untapped Design ResourceIt’s very powerful when you have someone who sits between customer and product.3 min read·May 31, 2019----
david jonesinUX CollectiveEventbrite tracked anger and delight in UXIn a recent post, we covered how Rachael Neumann’s role at Eventbrite’s Customer Experience saved building the wrong feature. In the same…2 min read·May 27, 2019----
david jonesinAgile Insider7 Product Management Anti-PatternsIf you’re not an engineer, you may not have heard the term “anti-pattern”, the history comes from software engineering maturing to develop…7 min read·Dec 18, 2018--1--1
